As a Title Agent, Paula Hatcher largely works behind the scenes. Her extraordinary attention to detail is her greatest asset and allows her to effectively identify any problems or inconsistencies in a title. And it’s these hitches that keep Paula’s job interesting. She conducts investigations into different aspects of the title to ensure that the problem is solved, and she likens this process to detective work. Accuracy and efficiency are always her top priority, and Paula aims to complete her work and issue a title within 24 hours whenever possible. And although she finds it extremely difficult to leave the office before all of her work is complete, she stays busy spending time with her husband and two daughters. They enjoy spending time at Alcova Lake during the summer months.